Shipping Policy

Thank you for choosing Artimore. We know you're eager to start your hair regrowth journey, so we process and ship all orders as quickly as possible directly from our fulfillment center in New York, USA.

Order Processing Time All orders are processed and dispatched within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another email notification with tracking information the moment your package leaves our warehouse.

Shipping Methods & Delivery Times Because our products are lightweight and compact, we partner with the most reliable carriers—USPS, UPS, and FedEx—to ensure your treatment arrives safely and swiftly at your door.

• Standard Domestic Shipping: FREE (Estimated delivery: 3-5 business days)

Please note: Delivery delays can occasionally occur due to unforeseen carrier issues or extreme weather conditions.

Shipment Tracking Once your order has shipped, you will receive a shipping confirmation email containing your carrier tracking number. Please allow up to 48 hours for the tracking information to become active in the carrier's system.

Shipping Destinations Currently, we ship to all 50 states within the United States.

Lost, Stolen, or Damaged Packages Your satisfaction is our priority. If your order arrives damaged in transit, please contact us immediately at help@artimore.us with your order number and a clear photo of the item's condition. If your package is marked as delivered but you haven't received it, please check with your neighbors or local post office first, and then reach out to us. We will address these issues on a case-by-case basis to ensure you are taken care of.